Java & Customer Support

If Navigates does not launch after clicking the link, you may not have Java WebStart installed.

To get WebStart, download the latest Java Runtime Environment (JRE) 5.0 from the following link:

Download Java Runtime Environment (JRE)


The Navigates download may have a message saying it is stalled; ignore the message unless the application does not open.


Helpful Numbers

Navigates Customer Support
1-866-581-NGTS

Navigates Technical Support
(Password and Firewall Issues)
1-800-628-4867